Development of «soft skills» in future doctors when studying the discipline «Public Health and Healthcare»

The article is devoted to the importance of developing supraprofessional competencies («soft skills») in future doctors. The theoretical foundations for the research problem are presented. Significant «soft skills» for medical students are defined as «softskills» of a social and humanitarian orientation: communication, empathy, value attitude to the future profession. The results of the research work carried out by students of the 5th year in the framework of the study of the discipline «Public Health and Healthcare» are given; they studied the development of “soft skills” among graduate students of the Department of General Medicine, Institute of Medicine, M. K. Ammosov North-Eastern Federal University, and young doctors. We studied the degree of formation of the initial level of «soft skills» in senior students; it is shown that a significant part of the respondents (85%) have sufficiently developed communication skills: they are polite and attentive to patients; however, a high level of development of «soft skills» is observed only in 47% of senior students. According to the results of the survey, the alternative experience of faceto-face communication with patients in a pandemic in the form of students passing an internship in a call center of medical organizations was recognized as positive. Finally, conclusions are drawn about the need to strengthen the research work of students in student scientific circles of the Institute of Medicine; curatorial work and mentoring. The results of the study can be useful for medical workers, teachers, methodologists and university leaders.

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